News

Dear IVSComm Customer, 

Global concern over the coronavirus (COVID-19) pandemic continues. At IVSComm, we are actively monitoring the situation and following the guidelines of the Centers for Disease Control (CDC), the World Health Organization (WHO), and local health authorities.

We understand the critical role that IVSCOMM plays in delivering telecommunications services to your business. At this time, we are maintaining regular business hours. Business continuity plans are in place to ensure our network is maintained, monitored, and operational. 

If your business has chosen to instruct your employees to conduct operations from their homes, we have a solution that will allow business calls to still use your business phone numbers and route to

Yes! We can get you set up to send and receive SMS and MMS messages from your VOIP phone number. If you need to contact patients, residents, or others and need to use texting to do it—call us and get started today! Its quick and easy, and best of all, very affordable.

Yes, you need those. Both of them. But for different reasons. A surge protector is a power strip that has a few outlets in it that are protected against sudden spikes in voltage. Such spikes can occur due to weather such as lightning strikes, or from service on the utility. The surge protector absorbs the spike in voltage and prevents damage to the connected devices, such as computers or monitors. Once a surge

In November, as the weather turns cold and we bundle up with family and loved ones, it is easy to look back and consider those who have meant something in the past year. In this spirit of reflection and thanks, we wanted to take a minute to acknowledge those for whom we are grateful. • For those skilled, compassionate professionals who are part of the care team charged with helping our Shawn with his journey through cancer. We wouldn’t be the same without him, and for them, we are grateful. • For our employees, partners, and providers, those who pull together and do the heavy lifting to get the job done often under time-sensitive deadlines, but always above expectations; for them we are grateful. • For you all, our customers, who

We're proud to announce users have the ability to use SMS.

Yes! Well, sorta. You can send messages that appear to have come from your VoIP phone, but you need a computer to act as the sender and receiver of the text messages. It's an easy application to set up and it is very inexpensive. If you would like to send reminders to your clients or patients, drop us a line to get started.

A customer sent us a scam email that appeared to have come from a work contact. The sender's name was right, but the email address was not. The content read, “I'll need you to help take care of a task, Kindly let me know if you are available to do so. P.S: I'm busy at the mo

Not even your Google Calendar is safe from spam. Many people have found strange events promoting iPhone giveaways in their calendars; even I did! Hot tip: Don’t Click Anything! Read about how easy it is to stop this annoyance at Inc. 

It will soon be time to consider year–end charitable contributions. There are so many deserving entities out there, how can we be sure to choose a legitimate one? Scams do exist, even in the charitable space, so use charity-checking web sites like

Check out our new Tech Tips page on the IVSComm website. So far, we’ve just got a walk-through of what to do if you encounter a browser pop-up warning scam. Soon, we will be adding phone operations videos. Keep an eye on that page and right here in the newsletter for new content!

If you have hangups about Amazon and privacy on its smart assistant, Alexa, you're not alone. Even after Amazon sent answers to a US senator who had questions about how the tech giant retains voice data and transcripts, the lawmaker remains concerned about Alexa's privacy practices. Read more at this link to CNet

Do you know anyone who has been relying

When you forget a shortcut or key combination, go to https://www.ivscomm.com/quickreference And download the quick reference guide you need when you need it!

But you don’t want the added expense of a separate analog line to support the fax machine? We can help! Consider getting Fax-To-Email service bundled with your current IVSComm phone service. It’s an easy and affordable way to get your faxes safely and securely. Give us a call today to get started!

How would you react if someone suggested that you get to know your staff by taking one of them to lunch every day until you met with everyone in your department? Would you be willin

“Artificial intelligence has been a hot tech topic for years. As it's implemented into more solutions, small business owners will begin to use and interact with AI in 2019 more than ever before. That could mean a wide range of implementation scenarios, from voice assistants to personalized customer experiences.” Read more at Business News Daily.

It is estimated that older adults lose billions of dollars to scammers each year. But there is good news—last year the Federal Trade Commission noted that older consumers are more likely to report they’ve been victimized by financial exploitation

From the FCC Guide for Consumers

• Don't answer calls from unknown numbers. If you answer such a call, hang up immediately.
• You may not be able to tell right away if an incoming call is spoofed. Be aware: Caller ID showing a "local" number does not necessarily mean it is a local caller.
• If you answer the phone and the caller (or recording) asks you to hit a button to stop getting the calls, you should just hang up. Scammers often use this trick to identify potential targets.
• Do not respond to any questions, especially those that can be answered with "Yes."
• Never give out personal information such as account numbers, Social Security numbers, mother's maiden names, passwords or other identifying inf

As IVSComm enters our 11th year, we realize this milestone was made possible by the support of clients, friends, and associates like you. We offer our thanks, and wish you much peace and great joy during this Christmas season and throughout the New Year. Please note we will be closed for all but emergencies on Dec 24, 25, 31, and Jan 1.

There you are, browsing the Internet, minding your own business, and then it happens: The red screen, the heavily accented recorded voice, and the feeling of helpless panic. It’s a warning from ‘Microsoft’ alerting you to the imminent loss of all your data from the plague of viral infections that have taken up residence in your poor, helpless PC. Well, it&rsquo

Instead of picking up the handset and dialing the number, leave the handset on the phone and dial your number. If you have any errors you can correct it on screen. When you have it right, just press Send or Dial and pick up the handset when your party answers.

Your Vo

IP phone will have a dial tone any time it gets power. Dial tone is no indication of service.

There are many factors that can contribute to performance issues on a PC, such as

• age, the older hardware may not be able to process newer software
• It may need more memory
• The hard drive could be failing
• There could be an infection
• There could be just too much stuff open