IVSComm Monthly Newsletter December 2018

Happy Holidays from IVSComm!

As IVSComm enters our 11th year, we realize this milestone was made possible by the support of clients, friends, and associates like you. We offer our thanks, and wish you much peace and great joy during this Christmas season and throughout the New Year. Please note we will be closed for all but emergencies on Dec 24, 25, 31, and Jan 1.

Browser Scams Exposed!

There you are, browsing the Internet, minding your own business, and then it happens: The red screen, the heavily accented recorded voice, and the feeling of helpless panic. It’s a warning from ‘Microsoft’ alerting you to the imminent loss of all your data from the plague of viral infections that have taken up residence in your poor, helpless PC. Well, it’s a scam.

The root of the problem is an infection on a web page, not your PC. The scammers want you to freak out and call the phone number they provide in the warning. On the other end of the line will be a very pushy ‘tech’ in another part of the world who will try to bully you into paying to remove an infection you didn’t have in the first place. Don’t do it.

The infected web page can be closed and the whole episode will have no further effect on you or your data. Use the Task Manager (invoke with CTRL-ALT-DEL), and select the browser from the list of open programs. Use the End Task button in the lower right and the dire warning will evaporate away.

Expanded Rural Reach Coverage!

We keep expanding our coverage. Interested to see if we are in your area? Go to RuralReach.com and fill out the survey form to find out!

Additional VoIP Phone Features

Additional add-on features you might find useful: • Soft Phone—see your messages on a connected or mobile device • SMS— notification of a voicemail sent as a text to your mobile • Fax to email • QueView—see who is on the phone, for how long, and how many calls are waiting • Call Detail Records— who called whom and when • Call Recording—for accountability or record-keeping Give us a call to see how to get these features added to your phone service!

Quote of the Month

“As we express our gratitude, we must never forget that the highest appreciation is not to utter words, but to live by them.” - John F. Kennedy “Silent gratitude isn't very much to anyone.” —Gertrude Stein