IVSComm Monthly Newsletter June 2018

Transferring Calls Made Easy

Blind Transfer

1. while talking to caller, press Transfer button
2. dial the extension or phone number you are transferring to
3. hit the transfer button again and hang up.

Attended Transfer

1. while talking to caller, press Transfer button
2. dial the extension or phone number you are transferring to
3. Press # and wait for party you just called to answer
4. announce the call, and if they accept press Transfer again and hang up
5. if they do not accept, press End Call and then Resume button to reconnect to the call.

The Value of Online Backups

Backups are essential security for any business. Backing up online helps prevent an accident or theft from putting your data out of reach. Do you have a data protection strategy in place? If not, give us a call to protect your data now!

Can you recover from a failed drive?

Once upon a time, new computers were shipped with recovery disks to use in the event of needing to rebuild the PC after a hard drive failure. Not anymore, though; now the manufacturers leave the creation of recovery media up to the consumer. Have you created your recovery media? If not, let us help you create the tools for you!

Mbps Explained

Wireless Internet speeds are measured in Mbps – Mega-bits per second, which means millions of bits per second. Data you request from the Internet is sent in 1s and 0s, each of which is referred to as a bit. One million of these bits make a mega-bit. Mbps tells you how many millions of bits per second your Internet connection is capable of delivering. For example, according to Netflix, the Internet speed you’ll need for downloads is as follows: For any streaming at all, you’ll need a minimum of 0.5 Mbps, but Netflix recommends 1.5 Mbps. For DVD quality, you

Quote of the Month 

“If you can’t explain it to a 6-year-old, you don’t understand it yourself.” —Albert Einstein